NAME

TWO TO FOUR BEDROOM UPGRADE EXCEEDED EXPECTATIONS

PROJECT DATE

October 2020

RATING

RELATIONSHIP

Client

We hired Gallery Kitchen & Bath to gut renovate our Brooklyn condo, taking it from a two-bedroom, two-bathroom apartment into a four-bedroom, two-and-a-half-bathroom one. The scope of the project was substantial, and we knew we would have to work with tight tolerances and strict condo rules. We met with several contractors and design/build firms before deciding on Gallery. Peter Hartofilis, the point person on our project, presented us with a thoughtful and knowledgeable pitch, and an impressive portfolio of past projects. Even though Gallery’s bid was not the lowest we received, we were attracted to the all-in, change order-avoidant pricing model. The guidelines they gave us for choosing finishes and appliances were reasonable and honest, helping us to keep our budget down while giving us the final look and feel we wanted. Customer service is possibly Gallery’s greatest strength. Peter was enthusiastically committed to the project from day one. He and his team patiently listened and responded quickly whenever we had a question or concern. When a problem came up, it was addressed without fail. Plus, everyone who came into our home was thoroughly professional and respectful. The planning stage was long, but, in the end, we could not be more pleased with our experience and the result! Now that we have had some time to live in our renovated apartment and reflect, we can safely say that, if we ever had to renovate another space, we would choose Gallery again without hesitation.