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Our
Design-BUILD PROCESS
As NYC’s premier full-service, design-build firm, our end-to-end process is the key ingredient in our recipe for a successful outcome of any NYC renovation project. We’ve developed a comprehensive and proven method designed to make New York City home renovations seamless and comfortable as possible. From design and selection, to procurement and build, we handle the project every step of the way.
WHY Process MATTERS
There are many elements of a New York renovation project that can easily be taken for granted. Co-op and condo board approvals and permits, architectural services, interior design, material selection & procurement, and timely logistics for delivery of finishes are just some of the parts to any renovation - all of which are covered by our design-build process. Whether we’re working in an Upper East Side loft, a townhome/brownstone in Bed-Stuy, a condo/co-op in Midtown or a pre-war apartment in SoHo, handling all of these moving parts in a skillful and deliberate manner is key to staying on time and budget for any renovation project. There is no substitute for proper planning as companies with robust processes and procedures typically are those that consistently stand out and deliver projects on time and on budget.
CUSTOMER SERVICE
We strongly believe every renovation we deliver must be matched with unparalleled customer service. That’s why each of our clients is assigned both a dedicated designer (who helps curate your project, ensuring design meets expectations) and an office liaison to help with day to day questions, handle selections, procurements, board approvals, and any other non-build aspects of the project.
TIMELY UPDATES VIA JOBTRACKER
In this industry, communication is just as important as design. That’s why Gallery KBNY uses timely tech to bridge the gap in the communication process with our clients. Thanks to our JobTracker app, our clients have the ease of making payments and material selections at the touch of a button, which is great for clients who have very busy schedules.
CONSTANT COMMUNICATION
WITH YOUR TEAM IS KEY
LIAISON
Every customer is assigned a dedicated liaison who handles board approval, filing for permits, and works with the project’s dedicated designer on selections and procurements. From there, the dedicated liaison stays involved through completion of the project, communicating with clients every step of the way.
DESIGNER
Each project is assigned a dedicated designer who takes site measurements, prepares renderings, and meets with clients to review the design of the proposed renovation project. From there, the designer is attached to the project, making sure that the project is living up to the exceptional quality our customers expect.
OUR PROCESS
MAKE INITIAL CONTACT WITH CUSTOMER AND BEGINS To EXPEDITE PROCESS
CUSTOMER ASSIGNED A DEDICATED DESIGNER/PLANNER
SITE MEASUREMENTS VISIT TO PREPARE RENDERS AND CONFIRM SITE PLANS AND CONDITIONS
IN-OFFICE MEETING WITH CUSTOMERS TO REVIEW PLANS AND RENDERINGS FOR APPROVAL
LIAISON USES DESIGN MEETING TO UPLOAD ALL SELECTIONS, OPTIONS, AND VARIETIES FOR CUSTOMER APPROVAL
learn moreLIAISON ORDERS ALL SELECTIONS FOR PROJECT TO BE INSPECTED PRIOR TO DELIVERY TO PROJECT SITE
COMPLETE FINAL SPEC BOOK FOR SITE
ONGOING COMMUNICATION
ONGOING CONSTRUCTION
FINISHING TOUCHES
PROJECT COMPLETION
Our comprehensive design-build process is a key ingredient to a successful completion of the project. Upon project completion we conduct a project walkthrough and provide you with a project summary document and warranty book.
