As NYC’s premier full-service, design-build firm, our end-to-end process is the key ingredient in our recipe for a successful outcome of any NYC renovation project. We’ve developed a comprehensive and proven method designed to make New York City home renovations seamless and comfortable as possible. From design and selection, to procurement and build, we handle the project every step of the way.
We are proud recipients of various awards in service and design – four years in a row and counting. Our mission is to maintain a level of service and design that always raises the bar. That's why our clients consistently leave 5-star reviews. From Brooklyn to Manhattan, we apply our expertise to everything from co-ops and condos to historic brownstones and lofts.
The start of each potential renovation begins with an introductory phone call. In this phase we have a high level discussion to understand and determine:
To properly gauge the full scope of the project we perform a walk-through of the property to assess site conditions, making sure all considerations and potential obstacles are accounted for (think electrical loads, asbestos, load bearing walls, etc). This allows us to propose any necessary pivots to the client’s specifications based on unforeseen difficulties like an outdated electrical system or hidden columns, along with potential suggestions to enhance the renovation even further. As part of this phase we also provide a revised range of rough costs and timelines.
Beyond our preliminary site assessment, we also go a step further and consider any additional tasks needed to mitigate surprises along the way. Upon completion, we provide a risk management assessment that confirms all design, material and job site compliances are met before construction begins.
Following the site walk-through is a more in-depth discussion of the project centered around the detailed scope and design concept (space planning and design aesthetic).
Once the “big picture” design concept is established we present our client with:
At the conclusion of this planning phase, our prospective client decides whether they want to formally retain us. At this stage a formal contract is entered into which details every aspect of the renovation including:
There is no secret formula or magic bullet behind our success. The reason we deliver beautiful projects on time and budget is because we’re diligent in every aspect of our process.
Too many renovations go awry because of some unexpected condition discovered during the demolition phase. In reality, this is almost always a story about poor planning, or complete lack thereof. In every one of our NYC renovations, we aim for the most thorough pre-construction planning possible to anticipate and avoid any potential costly obstacles.
The pre-construction phase is where we formally test and assess for problematic conditions, including those identified in the initial walk through. These tests often require probing walls, cutting out pieces of existing floors and walls to test for asbestos, and in depth electrical tests. Because of their intrusive and costly nature, these tests can only be performed once our client is the formal owner of the property and has formally retained us. While initial walk-throughs are where we typically identify site conditions that have the potential to cause problems for the desired scope and design intent, it is in this phase that the actual diagnostic testing is performed. These tests typically consist of:
The most hands-on aspect of any interior renovation is finding the right materials for the chosen design style. That entails paint color, accent walls, flooring style, mouldings, fixtures, countertops, and more. As a full-service design-build firm in NYC, we take on the design, sourcing, and procurement of every permanent fixture in your home.
That overarching expertise also allows us to accommodate every architectural and interior design adjustment that may arise amidst an interior renovation, whether that’s an adjustment to the kitchen traffic pattern, a specific archway into the bathroom, or turning an unused closet into a washer/dryer room. We handle all architectural planning plus filings on your behalf via our award winning in-house design team and architects.
Once we have identified all site conditions, we build on the earlier phases to finalize all details of the floor plan and present material selection options to choose from. This phase typically includes:
Much of this phase runs parallel to the design phase and although we start the building alteration submission process early on in the planning phase, it is once all architectural plans are finalized that we can complete the submission process both to the building management company along with the NYC Dept of Buildings.
In this phase we work with the building management company and building-hired reviewing architects to satisfy all requirements needed to obtain formal approval by our client’s building. In the case that our client lives in a private home, this step is skipped.
Once approval from building management is obtained, we submit the plans to NYC Dept of Buildings for approval and permitting.
Navigating co-op boards, management companies, and city agencies can be quite cumbersome. That’s why we take on the production and filing of all architectural plans along with obtaining all building, plumbing, and electrical permits from the NYC Department Of Buildings. At times this also includes handling landmarked-related approvals with the LPC.
With all specifics accounted for, our project management team builds a full, detailed timeline and production calendar. This means scheduling all aspects of the renovation, from client meetings and inspections to delivery, demo, and installation dates. By adhering to a strict timeline our seasoned project managers can properly coordinate all parties involved and accurately meet milestones throughout the project’s entirety.
During the construction phase our build and project management brings the entire vision to life following the detailed roadmap we’ve diligently spent months putting together during the design, planning, and pre-construction phases. In this final phase of the project the process always consists of:
There are many elements of a New York renovation project that can easily be taken for granted. Co-op and condo board approvals and permits, architectural services, interior design, material selection & procurement, and timely logistics for delivery of finishes are just some of the parts to any renovation - all of which are covered by our design-build process. Whether we’re working in an Upper East Side loft, a townhome/brownstone in Bed-Stuy, a condo/co-op in Midtown or a pre-war apartment in SoHo, handling all of these moving parts in a skillful and deliberate manner is key to staying on time and budget for any renovation project. There is no substitute for proper planning as companies with robust processes and procedures typically are those that consistently stand out and deliver projects on time and on budget.
We strongly believe every renovation we deliver must be matched with unparalleled customer service. That’s why each of our clients is assigned both a dedicated designer (who helps curate your project, ensuring design meets expectations) and an office liaison to help with day to day questions, handle selections, procurements, board approvals, and any other non-build aspects of the project.
In this industry, communication is just as important as design. That’s why Gallery KBNY uses timely tech to bridge the gap in the communication process with our clients. Thanks to our JobTracker app, our clients have the ease of making payments and material selections at the touch of a button, which is great for clients who have very busy schedules.
Ready to renovate with experienced design-build contractors in NYC? Explore more of our work, or contact us if you’re ready to speak about your upcoming renovation.