Our
Design-BUILD PROCESS

As NYC’s premier full-service, design-build firm, our end-to-end process is the key ingredient in our recipe for a successful outcome of any NYC renovation project. We’ve developed a comprehensive and proven method designed to make New York City home renovations seamless and comfortable as possible. From design and selection, to procurement and build, we handle the project every step of the way.

WHY Process MATTERS

There are many moving parts in a New York renovation project that can easily be taken for granted. Co-op and condo board approvals and permits, interior design, material selection & procurement, and timely logistics for delivery of finishes are just some of the parts to any renovation - all of which are covered by our design-build process. Whether we’re working on a modern NYC apartment renovation or upscale kitchen overhaul, handling all of these moving parts in a skillful and deliberate manner is a key to staying on time and on budget for any renovation project. There is no substitute for proper planning as companies with robust processes and procedures typically are those that consistently stand out and deliver projects on time and on budget.

CUSTOMER SERVICE

We strongly believe every renovation we deliver must be matched with unparalleled customer service. That’s why each of our clients is assigned both a dedicated designer (who helps curate your project, ensuring design meets expectations) and an office liaison to help with day to day questions, handle selections, procurements, board approvals, and any other non-build aspects of the project.

TIMELY UPDATES VIA JOBTRACKER

In this industry, communication is just as important as design. That’s why Gallery KBNY uses cutting-edge technology to bridge the gap in the communication process with our clients. Thanks to our JobTracker app, our clients have the ease of making payments and material selections at the touch of a button, which is great for clients who have very busy schedules.

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CONSTANT COMMUNICATION
WITH YOUR TEAM IS KEY

LIAISON

Every customer is assigned a dedicated liaison who handles board approval, filing for permits, and works with the project’s dedicated designer on selections and procurements. From there, the dedicated liaison stays involved through completion of the project, communicating with clients every step of the way.

DESIGNER

Each project is assigned a dedicated designer who takes site measurements, prepares renderings, and meets with clients to review the design of the proposed renovation project. From there, the designer is attached to the project, making sure that the project is living up to the exceptional quality our customers expect.

OUR PROCESS

LIAISON

CUSTOMER ASSIGNED A DEDICATED OFFICE LIAISON

LIAISON

MAKE INITIAL CONTACT WITH CUSTOMER AND BEGINS To EXPEDITE PROCESS

DESIGNER/PLANNER

CUSTOMER ASSIGNED A DEDICATED DESIGNER/PLANNER

DESIGNER/PLANNER

SITE MEASUREMENTS VISIT TO PREPARE RENDERS AND CONFIRM SITE PLANS AND CONDITIONS

DESIGNER/PLANNER

IN-OFFICE MEETING WITH CUSTOMERS TO REVIEW PLANS AND RENDERINGS FOR APPROVAL

LIAISON

LIAISON USES DESIGN MEETING TO UPLOAD ALL SELECTIONS, OPTIONS, AND VARIETIES FOR CUSTOMER APPROVAL

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LIAISON

LIAISON ORDERS ALL SELECTIONS FOR PROJECT TO BE INSPECTED PRIOR TO DELIVERY TO PROJECT SITE

MISC

COMPLETE FINAL SPEC BOOK FOR SITE

MISC

DEMOLITION DAY

LIAISON

ONGOING COMMUNICATION

DESIGNER/PLANNER

ONGOING CONSTRUCTION

DESIGNER/PLANNER

FINISHING TOUCHES

MISC

PROJECT WALKTHROUGH, DELIVERY OF PROJECT SUMMARY DOCUMENT AND WARRANTY BOOK

PROJECT COMPLETION

Our comprehensive design-build process is a key ingredient to a successful completion of the project. Upon project completion we conduct a project walkthrough and provide you with a project summary document and warranty book.

Bath
Sofa

START YOUR PROJECT WITH US

READY TO RENOVATE? FILL OUT THE FORM BELOW TO SPEAK WITH ONE OF OUR DESIGN CONSULTANTS TODAY.

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