The Two Biggest Challenges In Hiring a General Contractor

Considering an apartment renovation in NYC and trying to find the right contractor? These are top two challenges in hiring general contractors.

June 25, 2021


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The Two Biggest Challenges In Hiring a General Contractor

Planning to renovate your apartment? Find out the top two challenges in hiring general contractors and why a design-build firm may be a better option.

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If an apartment renovation is on the horizon for you, you may be considering who to hire for your project, from a general contractor to a design-build firm or even an architect. The biggest difference between these roles is what falls within the scope of the project. When it comes to a general contractor, there are certain potential challenges you should be aware of when determining who to work with for your apartment renovation.

First of all, what do we mean by general contractor? Typically, a contractor works directly with the homeowner and their bids only include the cost of labor and raw materials and sometimes finishes. The contractor handles obtaining raw materials and executing the physical tasks, but the homeowner (or someone else hired to do the job) is responsible for providing a design plan and overall project management, as well as sometimes selecting and procuring finishes.

Kitchen from Brooklyn loft renovation. View full renovation before and after.

[#1]Potential General Contractor Challenge #1: Option Overload[#1]

You could speak to four different general contractors and get four completely different answers, then go into a tailspin figuring out which one is right, from any topic, from pricing to approach. Not only does information exist in different silos, but add to this the spiraling effects that COVID continues to have on all industries and the result is a widening gulf between desires and capabilities. A good general contractor or design-firm will be upfront about lead times, both reasonable and realistic. The best thing you can do is research and interview as much as possible, asking questions and learning about the contractors and firms and how they approach projects.   

From within the industry, we’ve also noticed a spike in commercial contractors pivoting to apartment renovations due to COVID shutting down so many commercial spaces. Changes and large-scale reopenings are on the horizon and even here in some places, but it still remains to be seen when commercial work will pick back up at the rate it once had or when the industry in general will stabilize. The important takeaway for anyone contemplating an apartment renovation in a city building is that a firm with mainly commercial experience may not be the best match for handling the rules and regulations of co-op buildings or other residential concerns.

Home office from Manhattan condo renovation. View full renovation before and after.

[#2]Potential General Contractor Challenge #2: Lack of Clarity With Scope[#2]

Perhaps even more of a challenge than option overload is getting a firm understanding of what is and is not in the scope of a general contractor. Construction has so many moving parts; unless someone has experienced home renovation projects in the past, it’s difficult to intuitively understand what is and isn't included, a huge deal when it comes to building a budget. 

In a large-scale construction project, there’s carpentry, mechanical, electric, plumbing, and finishes and fixtures. When hiring a general contractor, how much of those elements will be included? It’s sure to vary from contractor to contractor. Will the cost truly be inclusive of everything that your project will entail? Differences in how a general contractor or firm will approach these questions is why pricing varies significantly. Ultimately, a thorough interview and conversations with your potential contractor or design-build firm will be very clarifying in determining scope, managing expectations, and ultimately deciding what type of firm can best handle your project. 

Eye-catching kitchen from a Manhattan townhouse renovation. View full renovation before and after.

[#Choose]Resources for How to Choose a General Contractor[#Choose]

In addition to the two biggest potential challenges, you may find some more helpful information in this curated collection of related blogs from our series about contractor considerations:

The 3 Biggest Mistakes People Make When Choosing General Contractors

Here’s one: you probably don’t need an architect, especially if you’re not making any huge structural changes. If you do, consider a design-build firm like Gallery, who offers in-house architectural services on all significant renovations.

5 Questions to Ask a General Contractor Before Hiring One

The first question is to see their projects. You can check out Our Work and follow along as we regularly share new projects on Instagram

Want Your Home Renovation to Succeed? You Need a Good Contractor

A survey found 69% of people who had recent renovations and were displeased with their renovation cited poor general contractor performance as a reason for the failure of their projects. Yikes!

Home Remodeling Myths and Facts: General Contractors Tell All

Can you remodel a kitchen in just 20 days? How much do bathroom renovations actually cost? Our CEO shared some thoughts on these questions and more.

[#NYC]Full-Service Design-build CONTRACTOR IN NYC[#NYC]

If you’re looking to hire a general contractor for an upcoming apartment renovation, you might find a full-service design-build firm like Gallery, which handles every aspect of a project from start to finish, is better suited for your needs. If a luxury apartment renovation is in your future, contact us at your convenience for a consultation to see why our New York City apartment renovation and remodeling services are the most mindful choice when considering a home renovation contractor near Manhattan and Brooklyn.

Managing Partner/CEO

Avi Zikry

Avi Zikry is the CEO and managing partner of Gallery KBNY, a full service design-build firm specializing in the design and interior renovation of apartments, townhomes, and lofts in NYC. Under his leadership, Gallery KBNY has earned the reputation for delivering exceptional service and beautiful homes to our select group of clients. Avi's strategic positioning extends beyond the brand. He has strategically cultivated a network of industry partners and suppliers, forging strong alliances that allow Gallery KBNY to access cutting-edge technologies and materials. By staying abreast of industry trends and technological advancements, Avi ensures the firm remains at the forefront of innovation, consistently offering clients the latest design solutions and construction methodologies.




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